August 17, 2009 – THE Municipal Government of Mahinog formally launched this morning its own Citizen’s Charter in a fitting ceremony held at the lobby of the Municipal Hall.
Honorable Mayor Alex R. Jajalla, Vice Mayor Rogerio C. Acle, Civil Service Commission Provincial Director Myriam S. Daaca, DILG Provincial Director Nilo P. Castañares, SB Members, chief of offices and employees of the Municipal Government and national agencies, barangay officials, non-government organizations, business sectors and other stakeholders attended the program.
The formulation of the citizens’ charter is in compliance with Republic Act 9485, also known as “An Act to improve efficiency in the delivery of government service to the public by reducing bureaucratic red tape, preventing graft and corruption, and providing penalties therefore”.
Bannering with the theme: “Alang sa katawhan ihatag sa katawhan. Serbisyong para sa kalambuan sa tanan. Gikan sa lokal nga kagamhanan,” the launching was officially started by the welcome message of Vice Mayor Rogerio C. Acle which was followed by a brief presentation of frontline services of the LGU by the concerned department heads.
Mayor Jajalla and Vice Mayor Acle unveiled the symbolic Citizens’ Charter printed in a huge tarpaulin followed by the cutting of the symbolic red tape to the citizens’ charter document.
In his message of commitment, Mayor Jajalla stressed that with the citizens’ charter, residents of Mahinog can expect faster and most efficient services from the municipal government.
“This is our way of putting people’s interest first,” the mayor said, adding that “the Citizens’ Charter is our sincere endeavor in getting the job done for the interest of the people.”
Acting Human Resource and Management Officer Mercy B. Jajalla introduced Director Daaca who delivered her keynote speech. Director Daaca commended the municipal government for being one of the first municipalities who responded to the challenge of providing better and efficient public service delivery.
“I have never witnessed a launching like this which is being dramatized by the symbolic cutting of red tape to your citizens’ charter,” Director Daaca said.
Red tape is a derisive term used for excessive regulation to formal rules that is redundant or bureaucratic and prevents action or decision making.
“You improve efficiency in the delivery of government frontline services by cutting the “fats” of bureaucracy,” the CSC director said.
For his part, DILG Provincial Director Castañares challenged the municipal government to keep the spirit of the citizens’ charter alive in each office. He said crafting of citizens’ charter is only a beginning and sustaining it is the most important thing.
“We will not allow ourselves to be only good in starting something but don’t continue or finish it to the end,” the DILG director warned.
Municipal Accountant Leonardo M. Ucat then led the officials and employees in reciting the Pledge of Commitment which was followed by the signing of the Performance Pledges by the municipal mayor, vice mayor and department heads on behalf of their respective offices.
Mayor Jajalla then officially transmitted the citizens’ charter document to the DILG and CSC through Director Castanares and Director Daaca, respectively.
A cultural presentation followed which was performed by the Mahinog Union of Municipal Employees.
The launching activity was capped by the closing remarks of Councilor Nerio Y. Galochino, chairman of the committee on personnel administration.
Mayor’s office staff Engr. Maryjane B. Lagunay served as master of ceremony.
Tarpaulins of the Citizens’ Charter is now posted in every office for the clients to be guided in their transactions. (Homer R. Jajalla – Mahinog Municipal Information Office)